Refund policy

Last updated: October 6, 2026

We want you to love your KRS pieces. If something isn't right, you can return or exchange eligible items as described below.

1. Return window

You may return eligible items within 30 days of delivery.

2. Return conditions

  • Items must be unworn, unwashed and in original condition.
  • All original tags must be attached, with the original packaging.
  • Items must be free of makeup, deodorant, perfume, pet hair or odors.

3. Final sale items

Items marked "Final Sale," Outlet items and gift cards cannot be returned or exchanged.

4. How to start a return

  1. Email shop@kirios.co with your order number and the items you want to return or exchange.
  2. We will reply with return instructions and a return label.
  3. Ship the items within 7 days of receiving the instructions.

Returns sent without authorization may be refused.

5. Return shipping

The cost of the return label is deducted from your refund. Original shipping charges, including Fast Shipping, are not refundable. Returns of damaged, defective or incorrect items are free.

6. Refunds

Once we receive and inspect your return, we will email you. Approved refunds are issued to the original payment method within 5–10 business days. Your bank may take additional time to post the credit. Items that do not meet the return conditions will be sent back to you.

7. Exchanges

Exchanges for a different size or color are subject to availability. If the item you want is sold out, we will issue a refund instead.

8. Damaged, defective or wrong items

If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery with your order number and photos. We will send a replacement or a full refund at no cost to you.

9. Contact us

NICOLLE SUBLIINKTEX LLC, doing business as KRS
20815 NE 16th Ave, Miami, FL 33179, United States
Email: shop@kirios.co
Website: kirioskrs.com